nerve
Kustomer + Nerve
Create and manage Kustomer customers, conversations, and custom objects.
What Nerve can do with Kustomer
Look things up 1
Get Customer
Get Customer. Gets a customer by ID from Kustomer
Make changes 5
Create Customer
Create Customer. Creates a new customer record in Kustomer
Create Conversation
Create Conversation. Creates a new conversation in Kustomer
Update Conversation
Update Conversation. Updates an existing conversation in Kustomer
Get Custom Objects
Get Custom Objects. Retrieves all custom objects (KObjects) for a given class in Kustomer
Custom API Call
Custom API Call. Make a custom API call to a specific endpoint
Works with
- Agents. An Agent can use Kustomer when you grant it the capability.
- Workflows. Kustomer can be a step in a workflow that runs the same way every time.
- Approvals. Actions that matter can wait for a person before Kustomer is touched.
You connect with: api key.
How it can work
- 1
Something happens
- 2
An Agent or workflow decides what to do
- 3
A person approves, if it matters
- 4
Kustomer: create customer
Connected is not unrestricted
Connecting Kustomer does not give every Agent unrestricted access to it. Each Agent needs the capability granted, the identity it acts as must be allowed, and consequential actions can wait for a person to approve them.
How Nerve controls actionsRelated integrations
- IntercomCustomer supportCustomer messaging platform for sales, marketing, and support26 actions
- FrontCustomer supportConnect Front to your Agents and workflows.21 actions · 5 events
- ZendeskCustomer supportCustomer service software and support ticket system17 actions · 10 events
- FreshserviceCustomer supportIT service management software for ticketing, asset management, and IT operations.12 actions · 8 events
Deploy your first Nerve Agent
Start with one conversation your team handles every day. Give the Agent what it needs to know, connect the tools it should use, and decide where a person steps in.
