Intercom + Nerve

Find Company

Find Company. Finds an existing company

Find Conversation

Find Conversation. Searches for conversations using various criteria

Find Lead

Find Lead. Finds an existing lead

Find User

Find User. Finds an existing user

List Tags

List Tags. List all tags

Retrieve a Conversation

Retrieve a Conversation. Retrieves a specific conversation by ID

Add Note

Add Note. Add a note to a user

Add note to conversation

Add note to conversation. Add a note (for other admins) to an existing conversation

Add/Remove Tag on Contact

Add/Remove Tag on Contact. Attach or remove a tag from a specific contact

Add/Remove Tag on Company

Add/Remove Tag on Company. Attach or remove a tag from a specific company

Add/Remove Tag on Conversation

Add/Remove Tag on Conversation. Attach or remove a tag from a specific conversation

Assign conversation to an admin or a team

Assign conversation to an admin or a team. (Re)assign conversation to a specific admin or team

Create Article

Create Article. Creates a new article in your Help Center

Create Conversation

Create Conversation. Creates a new conversation from a contact

Create Data Event

Create Data Event. Submits a data event for a contact

Create Ticket

Create Ticket. Creates a new ticket

Create User

Create User. Creates a new user

Create or Update Company

Create or Update Company. Creates a new company or updates an existing one (matched by Company ID)