Freshservice + Nerve

Make changes 12

• Create Ticket

  Create Ticket. Creates a new ticket in Freshservice

• Add Note to Ticket

  Add Note to Ticket. Adds a private or public note to an existing ticket

• Create Requester

  Create Requester. Creates a new requester (end user) in Freshservice

• Request Ticket Approval

  Request Ticket Approval. Requests approval for a ticket from a specified agent

• Create Change

  Create Change. Creates a new change request in Freshservice

• Update Change

  Update Change. Updates an existing change request in Freshservice

• Delete Change

  Delete Change. Deletes a change request from Freshservice

• Add Note to Change

  Add Note to Change. Adds a private or public note to an existing change request

• Create Change Task

  Create Change Task. Creates a new task on a change request in Freshservice

• Update Change Task

  Update Change Task. Updates an existing task on a change request in Freshservice

• Delete Change Task

  Delete Change Task. Deletes a task from a change request in Freshservice

• Custom API Call

  Custom API Call. Make a custom API call to a specific endpoint