nerve
VoIPstudio + Nerve
VoIPstudio is a complete business phone system and scalable call center
What Nerve can do with VoIPstudio
Make changes 6
Create Contact
Create Contact. Creates a new Contact resource
Make a Call to Lead
Make a Call to Lead. Make a leadcall from user to e164 number
Make a Call
Make a Call. Make a call to a number in e164 format
Make a Webcall
Make a Webcall. Make a webcall from e164 number to other e164 number or extension
Send SMS
Send SMS. Send new SMS resource
Custom API Call
Custom API Call. Make a custom API call to a specific endpoint
Start a workflow when something happens in VoIPstudio
- Call Connected
- Call Ended
- Call Tracking
- DTMF Received
- Missed Call
- New Call Recording
- SMS Received
Works with
- Agents. An Agent can use VoIPstudio when you grant it the capability.
- Workflows. VoIPstudio can be a step in a workflow that runs the same way every time.
- Approvals. Actions that matter can wait for a person before VoIPstudio is touched.
You connect with: api key.
How it can work
- 1
Something happens
- 2
An Agent or workflow decides what to do
- 3
A person approves, if it matters
- 4
VoIPstudio: create contact
Connected is not unrestricted
Connecting VoIPstudio does not give every Agent unrestricted access to it. Each Agent needs the capability granted, the identity it acts as must be allowed, and consequential actions can wait for a person to approve them.
How Nerve controls actionsRelated integrations
Deploy your first Nerve Agent
Start with one conversation your team handles every day. Give the Agent what it needs to know, connect the tools it should use, and decide where a person steps in.
