Get File
Get File. Return information about a given file ID
Search Messages
Search Messages. Searches messages. Needs a user token
Find User by Email
Find User by Email. Finds a user by matching against their email address
Find User by Handle
Find User by Handle. Finds a user by matching against their Slack handle
Find User by ID
Find User by ID. Returns the profile of a user by ID
List Users
List Users. List all users of the workspace
Get Channel History
Get Channel History. Lists messages in a channel, newest first, within a time window
Markdown to Slack Format
Markdown to Slack Format. Converts Markdown text to Slack's mrkdwn syntax
Retrieve Thread Messages
Retrieve Thread Messages. Retrieves thread messages by channel and thread timestamp
Get User Group by Handle
Get User Group by Handle. Finds a user group by handle and returns its ID
List Scheduled Messages
List Scheduled Messages. List pending scheduled messages
Get Channel History
Get Channel History. Retrieve top-level messages from a Slack channel, optionally bounded by timestamps
and 16 more
Add Reaction to Message
Add Reaction to Message. Add an emoji reaction to a message
Send Message To A User
Send Message To A User. Send message to a user
Send Message To Multiple Users
Send Message To Multiple Users. Send a direct message to many users at once, in parallel
Send Message To A Channel
Send Message To A Channel. Send message to a channel
Request Action from A User
Request Action from A User. Send a message to a user and wait until the user selects an action
Request Action in A Channel
Request Action in A Channel. Send a message in a channel and wait until an action is selected
Update Message
Update Message. Update an existing message
Delete Message
Delete Message. Deletes a message. Needs a user token
Create Channel
Create Channel. Creates a new channel
Update Profile
Update Profile. Updates name, email or title. Needs a user token
Set User Status
Set User Status. Sets the connected user's status. Needs a user token
Set Channel Topic
Set Channel Topic. Sets the topic on a selected channel
and 20 more
You connect with: account details or sign in with your account.
A customer needs a person
The Agent summarises the conversation
Slack notifies the right channel
Your team continues in the Inbox
Connecting Slack does not give every Agent unrestricted access to it. Each Agent needs the capability granted, the identity it acts as must be allowed, and consequential actions can wait for a person to approve them.
How Nerve controls actionsStart with one conversation your team handles every day. Give the Agent what it needs to know, connect the tools it should use, and decide where a person steps in.