nerve
Twilio + Nerve
Cloud communications platform for building SMS, Voice & Messaging applications
What Nerve can do with Twilio
Look things up 2
Phone Number Lookup
Phone Number Lookup. Lookup information about a phone number
Download Recording Media
Download Recording Media. Download the media file for a specific recording
Make changes 4
Send SMS
Send SMS. Send a new SMS message
Call Phone
Call Phone. Call a number and say a message
Get Message
Get Message. Retrieves the details of a specific message
Custom API Call
Custom API Call. Make a custom API call to a specific endpoint
Start a workflow when something happens in Twilio
- New Incoming SMS
- New Phone Number
- New Recording
- New Transcription
- New Call
Works with
- Agents. An Agent can use Twilio when you grant it the capability.
- Workflows. Twilio can be a step in a workflow that runs the same way every time.
- Approvals. Actions that matter can wait for a person before Twilio is touched.
You connect with: username and password.
How it can work
- 1
Something happens
- 2
An Agent or workflow decides what to do
- 3
A person approves, if it matters
- 4
Twilio: send sms
Connected is not unrestricted
Connecting Twilio does not give every Agent unrestricted access to it. Each Agent needs the capability granted, the identity it acts as must be allowed, and consequential actions can wait for a person to approve them.
How Nerve controls actionsRelated integrations
Deploy your first Nerve Agent
Start with one conversation your team handles every day. Give the Agent what it needs to know, connect the tools it should use, and decide where a person steps in.
