nerve
RingCentral + Nerve
Cloud business communications: send SMS, place calls, manage messages, and post to Team Messaging.
What Nerve can do with RingCentral
Look things up 2
Get Call Log
Get Call Log. Retrieve call log records for the authenticated user's extension
Get Extension Info
Get Extension Info. Get profile information for the authenticated user's extension
Make changes 6
Send SMS
Send SMS. Send an SMS text message from one of your RingCentral numbers
Make Call (RingOut)
Make Call (RingOut). Start a two-legged RingOut call: RingCentral calls the "from" number first, then connects it to the "to" number
Send Team Messaging Post
Send Team Messaging Post. Post a message to a RingCentral Team Messaging chat, group, or team
Get Message
Get Message. Retrieve a single SMS, MMS or voicemail message, including the list of attachments it carries
Download Message Attachment
Download Message Attachment. Download the content of a message attachment, such as an MMS photo or a voicemail recording, and return it as a file
Custom API Call
Custom API Call. Make a custom API call to a specific endpoint
Start a workflow when something happens in RingCentral
- New Inbound SMS or MMS
- New Voicemail
- New Team Messaging Post
Works with
- Agents. An Agent can use RingCentral when you grant it the capability.
- Workflows. RingCentral can be a step in a workflow that runs the same way every time.
- Approvals. Actions that matter can wait for a person before RingCentral is touched.
You connect with: sign in with your account.
How it can work
- 1
Something happens
- 2
An Agent or workflow decides what to do
- 3
A person approves, if it matters
- 4
RingCentral: send sms
Connected is not unrestricted
Connecting RingCentral does not give every Agent unrestricted access to it. Each Agent needs the capability granted, the identity it acts as must be allowed, and consequential actions can wait for a person to approve them.
How Nerve controls actionsRelated integrations
Deploy your first Nerve Agent
Start with one conversation your team handles every day. Give the Agent what it needs to know, connect the tools it should use, and decide where a person steps in.
