Connect Aircall to your Agents and workflows.
Find Call
Find Call. Finds specific call based on provided filter
Find Contact
Find Contact. Finds contact based on phone or email
Get Call
Get Call. Retrieves details about a specific call
Comment a Call
Comment a Call. Adds a comment (note) to a specific call
Create a Contact
Create a Contact. Creates a new contact
Tag a Call
Tag a Call. Add tags to a specific call
Update Contact
Update Contact. Update an existing contact
Custom API Call
Custom API Call. Make a custom API call to a specific endpoint
You connect with: username and password.
Something happens
An Agent or workflow decides what to do
A person approves, if it matters
Aircall: comment a call
Connecting Aircall does not give every Agent unrestricted access to it. Each Agent needs the capability granted, the identity it acts as must be allowed, and consequential actions can wait for a person to approve them.
How Nerve controls actionsStart with one conversation your team handles every day. Give the Agent what it needs to know, connect the tools it should use, and decide where a person steps in.