Customer relationship management software
Read file
Read file. Download a file content from Zoho CRM. e.g.: a Backup File
Get Record
Get Record. Gets a record by id from any module, with all its fields
Convert Lead
Convert Lead. Converts a lead into a contact and account, and optionally a deal
List Modules
List Modules. Lists the modules available through the API
Get Module Fields
Get Module Fields. Lists the fields of a module, custom fields included
Get Related Lists
Get Related Lists. Lists the related lists of a module
List Users
List Users. Lists CRM users
Get User
Get User. Gets a CRM user by id
Get Current User
Get Current User. Gets the connected CRM user
List Records
List Records. Lists records of a module, one page at a time
Get Record
Get Record. Gets one record by id
Convert Lead
Convert Lead. Converts a lead to a contact, account and optional deal
and 7 more
Create Record
Create Record. Creates a record in any module, including custom fields
Update Record
Update Record. Updates fields of a record in any module. Fields left empty are not changed
Create or Update Record
Create or Update Record. Updates the record that matches on the duplicate-check fields, or creates it if none matches
Delete Record
Delete Record. Deletes a record (it moves to the Zoho CRM Recycle Bin)
Add Note
Add Note. Adds a note to a record
Add Tags to Record
Add Tags to Record. Adds existing or new tags to a record. New tag names are created first
Create Record
Create Record. Creates a record in any module from a JSON object of fields
Update Record
Update Record. Updates the given fields of a record; other fields are unchanged
Delete Record
Delete Record. Deletes a record (moves it to the Recycle Bin)
Upsert Record
Upsert Record. Updates the matching record or creates it
Create Lead
Create Lead. Creates a lead
Create Contact
Create Contact. Creates a contact
and 13 more
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Something happens
An Agent or workflow decides what to do
A person approves, if it matters
Zoho CRM: create record
Connecting Zoho CRM does not give every Agent unrestricted access to it. Each Agent needs the capability granted, the identity it acts as must be allowed, and consequential actions can wait for a person to approve them.
How Nerve controls actionsStart with one conversation your team handles every day. Give the Agent what it needs to know, connect the tools it should use, and decide where a person steps in.