Sales engagement platform for contacts, campaigns, and outbound outreach workflows.
Get Contact
Get Contact. Look up a contact in Reply.io by their email address and retrieve their details
Create or Update Contact
Create or Update Contact. Add a new contact to Reply.io, or update their details if a contact with that email already exists
Delete Contact
Delete Contact. Permanently delete a contact from Reply.io by their email address. This cannot be undone
Add Contact to Campaign
Add Contact to Campaign. Create a new contact (or update an existing one) and immediately enrol them in a campaign so they start receiving outreach emails
Push Contact to Campaign
Push Contact to Campaign. Enrol an existing contact in a campaign so they start receiving outreach emails. Enable "Force Push" to move the contact even if they are already active in another campaign
Remove Contact from Campaign
Remove Contact from Campaign. Stop a contact from receiving further emails in a specific campaign. The contact's record is kept in Reply.io
Remove Contact from All Campaigns
Remove Contact from All Campaigns. Remove a contact from every campaign they are enrolled in. No further emails will be sent to them. Their contact record is kept in Reply.io
Mark Contact as Replied
Mark Contact as Replied. Record that a contact has replied to your outreach. This stops further follow-up emails to that contact across all active campaigns
You connect with: api key.
Something happens
An Agent or workflow decides what to do
A person approves, if it matters
Reply.io: create or update contact
Connecting Reply.io does not give every Agent unrestricted access to it. Each Agent needs the capability granted, the identity it acts as must be allowed, and consequential actions can wait for a person to approve them.
How Nerve controls actionsStart with one conversation your team handles every day. Give the Agent what it needs to know, connect the tools it should use, and decide where a person steps in.
Mark Contact as Finished
Mark Contact as Finished. Mark a contact as finished so they no longer receive emails in any campaign. Use this when you have completed all outreach to that contact
Custom API Call
Custom API Call. Make a custom API call to a specific endpoint