nerve
OpenPhone + Nerve
Connect OpenPhone to your Agents and workflows.
What Nerve can do with OpenPhone
Look things up 1
Get Call Summary
Get Call Summary. Retrieve an AI-generated summary of a specific call by ID. Call summaries are only available on OpenPhone Business plan
Make changes 3
Send Message
Send Message. Send SMS/MMS from your OpenPhone number to a recipient
Create Contact
Create Contact. Create a new contact in your OpenPhone workspace
Update Contact
Update Contact. Update an existing contact in your OpenPhone workspace
Start a workflow when something happens in OpenPhone
- Call Recording Completed
- Outgoing Message Delivered
- Outgoing Call Completed
- Incoming Call Completed
- Incoming Message Received
Works with
- Agents. An Agent can use OpenPhone when you grant it the capability.
- Workflows. OpenPhone can be a step in a workflow that runs the same way every time.
- Approvals. Actions that matter can wait for a person before OpenPhone is touched.
You connect with: api key.
How it can work
- 1
Something happens
- 2
An Agent or workflow decides what to do
- 3
A person approves, if it matters
- 4
OpenPhone: send message
Connected is not unrestricted
Connecting OpenPhone does not give every Agent unrestricted access to it. Each Agent needs the capability granted, the identity it acts as must be allowed, and consequential actions can wait for a person to approve them.
How Nerve controls actionsDeploy your first Nerve Agent
Start with one conversation your team handles every day. Give the Agent what it needs to know, connect the tools it should use, and decide where a person steps in.