Customer relationship management software package developed by Microsoft.
Get Record
Get Record. Retrieves an existing record
Create Record
Create Record. Creates a new record
Delete Record
Delete Record. Deletes an existing record
Update Record
Update Record. Updates an existing record
Custom API Call
Custom API Call. Make a custom API call to a specific endpoint
You connect with: sign in with your account.
Something happens
An Agent or workflow decides what to do
A person approves, if it matters
Microsoft Dynamics CRM: create record
Connecting Microsoft Dynamics CRM does not give every Agent unrestricted access to it. Each Agent needs the capability granted, the identity it acts as must be allowed, and consequential actions can wait for a person to approve them.
How Nerve controls actionsStart with one conversation your team handles every day. Give the Agent what it needs to know, connect the tools it should use, and decide where a person steps in.