Create personalized journeys across all channels with our customer engagement platform.
Create Event
Create Event. Create an event in Customer.io
Track Custom API Call
Track Custom API Call. CustomerIO Track Custom API Call (track.customer.io)
App Custom API Call
App Custom API Call. CustomerIO App Custom API Call (api.customer.io)
You connect with: account details.
Something happens
An Agent or workflow decides what to do
A person approves, if it matters
customer.io: create event
Connecting customer.io does not give every Agent unrestricted access to it. Each Agent needs the capability granted, the identity it acts as must be allowed, and consequential actions can wait for a person to approve them.
How Nerve controls actionsStart with one conversation your team handles every day. Give the Agent what it needs to know, connect the tools it should use, and decide where a person steps in.