nerve
Chatwoot + Nerve
Receive and reply to customer messages with Chatwoot
What Nerve can do with Chatwoot
Make changes 2
Send Message
Send Message. Send a message reply to a Chatwoot conversation
Custom API Call
Custom API Call. Make a custom API call to a specific endpoint
Start a workflow when something happens in Chatwoot
- New Incoming Message
Works with
- Agents. An Agent can use Chatwoot when you grant it the capability.
- Workflows. Chatwoot can be a step in a workflow that runs the same way every time.
- Approvals. Actions that matter can wait for a person before Chatwoot is touched.
You connect with: account details.
How it can work
- 1
Something happens
- 2
An Agent or workflow decides what to do
- 3
A person approves, if it matters
- 4
Chatwoot: send message
Connected is not unrestricted
Connecting Chatwoot does not give every Agent unrestricted access to it. Each Agent needs the capability granted, the identity it acts as must be allowed, and consequential actions can wait for a person to approve them.
How Nerve controls actionsDeploy your first Nerve Agent
Start with one conversation your team handles every day. Give the Agent what it needs to know, connect the tools it should use, and decide where a person steps in.