Communication services from Microsoft Azure
Send Email
Send Email. Send a text or HTML email
You connect with: api key.
Something happens
An Agent or workflow decides what to do
A person approves, if it matters
Azure Communication Services: send email
Connecting Azure Communication Services does not give every Agent unrestricted access to it. Each Agent needs the capability granted, the identity it acts as must be allowed, and consequential actions can wait for a person to approve them.
How Nerve controls actionsStart with one conversation your team handles every day. Give the Agent what it needs to know, connect the tools it should use, and decide where a person steps in.